Frequently Asked Questions
How long does shipping take?â–¼
Standard shipping usually takes 3-7 business days within the country. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?â–¼
We offer a 30-day return policy for all unused items in original packaging. Simply contact our support team to initiate a return and receive your refund.
Which payment methods do you accept?â–¼
We accept all major credit cards, PayPal, and Apple Pay. Your transaction is securely processed using industry-standard encryption to ensure your financial data remains completely protected.
How do you ensure product quality?â–¼
Every Robert Gordon piece undergoes a rigorous inspection process for durability and finish. We use premium materials to ensure our homewares meet the highest standards of craftsmanship.
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